Customer Service for Consumers

Frequently Asked Questions

Self service - Min Experian

All you need is your Bank ID

Register as a user, and manage your own credit information.

We are happy to help

Contact us: 815 55 420

Ring til oss

Opening hours:

Monday- Friday
9-11 and 12-13 

Contact Form 

 

Do you need to be registered in our system?

Credit reporting agencies are not allowed to use the National Registry as a primary source when registering new people. Our primary source for the registration of personal numbers is therefore your tax assessment. Consequently, if you have not had taxable income in Norway in the last 3 years you will not be registrered with us automatically.

If you are told by companies who try to credit check you that they can’t find you, you probably just need to be registered in our system. To do so contact us by phone 815 55 420 or email database@no.experian.com  with full name and personal number.

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