Customer Service for Consumers

Frequently Asked Questions

Self service - Min Experian

All you need is your Bank ID

Register as a user, and manage your own credit information.

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Do you wish to register a credit block on your name?

Min Experian is a free service directed at you as a consumer. Register to get access to your credit information and manage your own credit blocks here.

Do you have Bank ID?

Queuries regarding registering a credit block must be notified in writing, together with a copy of valid ID. After the block is activated you will receive a personal code in the post. This code should be used if you at a later point in time wish to remove the block. Written notification is needed to terminate the block, either by e-mail, fax or letter.  

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